This Privacy Policy explains how Umbrella Aesthetics (“Umbrella”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you visit our website, book appointments, purchase services, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the practices described in this Policy. If you do not agree, please do not use our Services.
Information We Collect
We collect the following types of information:
- Information you provide: Name, email, phone number, address, feedback, consultation forms, and messages you submit through our website or in clinic.
- Transaction and billing data: Details related to service bookings, payments, invoices, and receipts. We do not store full card or banking information; all transactions are processed through secure gateways.
- Technical and usage data: IP address, browser type, device details, pages visited, session duration, and interaction data collected through cookies and analytics tools.
- Profile and communications: Preferences, treatment history, and communication logs (via email, WhatsApp, SMS, or phone).
How We Use Your Information
- To provide and manage our dental, skin, and hair care services.
- To process appointment requests, billing, and feedback.
- To send confirmations, reminders, and important service updates.
- To personalize your experience and improve our website and services.
- To send promotional messages or updates (only with your consent).
- To prevent fraud, ensure safety, and comply with legal requirements.
Legal bases (where applicable): consent, contract performance, legal obligation, and legitimate interests such as ensuring service quality and safety.
Cookies & Similar Technologies
Our website uses cookies and analytics tools to enhance user experience, remember preferences, and measure website performance. You can manage or disable cookies in your browser settings, but this may affect certain functionalities.
Sharing Your Information
We may share your information with:
- Service providers assisting us with hosting, analytics, customer support, and payment processing — bound by confidentiality agreements.
- Healthcare partners (such as laboratories or referral specialists) when required for treatment or medical coordination, with your consent.
- Professional advisors (legal, financial, or regulatory) where necessary.
- Authorities if required by law or court order.
We do not sell or rent your personal information under any circumstances.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, including legal, medical, or regulatory obligations. Retention timeframes vary depending on the nature of the data and treatment records.
Security
Umbrella Aesthetics follows strict data protection protocols. Your data is stored securely with restricted access, encrypted transmissions, and regular system monitoring. However, no online system is entirely immune to risks — we encourage you to use strong passwords and report any suspicious activity.
Your Rights
You may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data, where applicable.
- Withdraw consent for marketing or communication at any time.
- File a complaint if you believe your data is being misused.
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website and services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If a parent or guardian believes a child’s data has been shared with us, they can contact us for removal.
Third-Party Links
Our website may contain links to other healthcare or partner websites. Umbrella Aesthetics is not responsible for their privacy practices or content. We recommend reviewing their individual privacy policies before providing personal information.
Changes to This Policy
This Privacy Policy may be updated periodically. Any significant changes will be posted here with a revised “Last updated” date. Continued use of our website or services after such updates indicates acceptance of the revised policy.
Contact Us
Umbrella Aesthetics – Dental, Skin & Hair Clinic#512, Jayalakshmipuram, Mysuru, Karnataka – 570012
Email: umbrellaaesthetics@gmail.com
Phone: +91 90360 40323
For any privacy-related concerns or to request access, modification, or deletion of your personal data, please contact us through the above channels.
